Oilflow EV is provided by Trianta Group Ltd. You can request deletion of your Driving profile or personal Oilflow login from the app or by email, including when the app is no longer installed.
Email [email protected] with the subject Oilflow EV account deletion request. Include the email address or username for your account and tell us whether you want to delete your Driving profile or your full personal account.
Request account deletionUse the email address registered to the account where possible. We may ask you to verify ownership before processing the request. Never send your password, payment PIN or sign-in code.
Open Account → App settings → Privacy & my data → Delete profile or personal account, open the account-deletion request page or, where offered, choose a scope and complete the ownership confirmation shown there.
Deleting a personal account does not automatically erase an operator’s original charging, billing, payment or invoice records. Records required for accounting, disputes or other documented obligations are retained with restricted access under the applicable retention schedule. Backups may persist until their retention period ends.
Oilflow’s approved retention targets include a 30-day grace period after a verified deletion request and a 10-year schedule for charging financial records. Support currently handles requests from this page and confirms the applicable deadline, cancellation process and any records retained. In-app scheduling is offered only when supported by the account service. Read the privacy notice for scope, exceptions and implementation status.
Support: [email protected]
Data Protection Officer: [email protected]